Privacy Policy

1. Introduction
Welcome to Flavatars, a division of Flava Production. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, in compliance with Swiss and EU regulations, including the General Data Protection Regulation (GDPR).
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: thecapricorn@me.com
Phone: +41 79 758 95 49

2. Data We Collect
We may collect the following types of personal data:
1. Contact Information: Name, email address, phone number, and postal address.
2. Account Information: Username, password, and profile details when you register on our platform.
3. Payment Information: Billing details (e.g., credit card information) required to process payments.
4. Usage Data: IP address, browser type, operating system, and other technical data related to your interaction with our website.
5. Content Data: Any information or files you provide when using our services.

3. How We Use Your Data
Your data is used for the following purposes:
* To provide and improve our services.
* To process your payments and transactions.
* To communicate with you about updates, offers, and support.
* To comply with legal obligations.
* To analyze website usage and improve user experience.
We process your data based on one or more of the following legal grounds:
* Contractual Necessity: When data is required to provide services.
* Legitimate Interests: For improving our services and ensuring their security.
* Consent: When you explicitly agree to receive marketing materials.

4. How We Share Your Data
We do not sell your personal data. However, we may share your data with:
1. Service Providers: Third-party vendors for payment processing, hosting, and analytics.
2. Legal Authorities: To comply with applicable laws, regulations, or legal proceedings.
3. Business Transfers: In the event of a merger, sale, or acquisition.
All third parties are bound by contracts ensuring they protect your data in line with GDPR and Swiss regulations.

5. Third-Party Service Providers
5.1. Use of Third-Party Services
Our services may rely on third-party software, platforms, and tools to process, manage, and deliver content to our clients. By using our services, you acknowledge and agree that your data may be processed by these third-party providers under their respective terms and conditions.
5.2. Data Protection and Privacy
We prioritize the protection of your personal data. When engaging third-party providers, we ensure that all partners comply with applicable data protection regulations, such as the GDPR and other relevant privacy laws. We take reasonable steps to verify that third-party providers have adequate safeguards to protect your information.
5.3. Liability Disclaimer
While we carefully select our third-party service providers, we do not assume liability for any actions, errors, or service interruptions caused by these providers. If a third-party provider experiences downtime or technical issues, we will work diligently to restore functionality but cannot be held responsible for losses resulting from such events.
5.4. Client Obligations
Clients are responsible for understanding that the software and platforms used in our service delivery may be subject to the individual terms and conditions of the third-party providers. Clients agree not to hold us liable for any changes made by third-party providers that may impact our service delivery.
5.5. List of Third-Party Providers
We work with industry-leading providers to ensure the highest quality of service. Our current third-party providers may include, but are not limited to:
* Heygen for AI-powered digital avatars
* Runway.ai for AI video and image production
* 11Labs for AI-driven voice synthesis
* Sora, Dall-E, Suno, and Midjourney for AI-generated creative content
5.6. Updates to This Policy
We reserve the right to update this section of our Privacy Policy as necessary to reflect changes in our partnerships with third-party providers. Any updates will be communicated via our website, and continued use of our services will constitute acceptance of these changes.
By agreeing to our Privacy Policy, you accept the use of third-party providers as an integral part of our service delivery model. For more information, please contact our support team.

6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights
Under GDPR and Swiss law, you have the following rights:
* Access: Request access to the personal data we hold about you.
* Correction: Update or correct inaccurate data.
* Erasure: Request the deletion of your personal data.
* Restriction: Limit how your data is processed.
* Data Portability: Obtain your data in a portable format.
* Objection: Object to the processing of your data for certain purposes.
* Withdraw Consent: Withdraw your consent at any time for marketing communications.
To exercise these rights, please contact us at: thecapricorn@me.com.

8. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Cookies
Our website uses cookies to improve functionality and enhance your experience. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:
Flava Production
Dorfstrasse 14a
8444 Henggart
Switzerland
Email: thecapricorn@me.com
Phone: +41 79 758 95 49

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